Right Working Romantic Related Learning Friendly Healthy Legal Inspirational Unfiltered

He Would Have Been Bitter No Matter How Sweet The Drink

, , , , | Right | August 19, 2021

I work in a popular cafe in the city, and I handle some of the orders. It is a Saturday night.

Me: “Hello, sir! I’m [My Name]! How may I help you?”

Customer: “Gimme a mocha Frappuccino.”

Me: “Coming right up, sir!”

I return a couple of minutes later with his mocha Frappuccino and ring him up. He pays and I hand him his drink.

Customer: “Took you long enough.”

Me: “Enjoy your drink, sir!”

Customer: *Scoffs* “I doubt I will.”

He leaves but soon returns with his drink in hand.

Me: “Was something wrong with your coffee, sir?”

Customer: “Yes, I ordered the mocha Frappuccino, and this is a chocolate drink, not the mocha.”

Me: “Sir, you do realize that mocha means chocolate, right?”

Customer: “No, it doesn’t. Even if it did, this isn’t one.”

This goes on a couple more times. He then proceeds to slam his drink down on the counter so hard that it splashes everywhere. My male manager sees and comes to check on me.

Manager: “Sir, is there something wrong?”

Customer: “Yes, this incompetent lady here claims that this is a mocha frappuccino when it obviously isn’t.”

Manager: “Wait, [My Name] messed up your order? That’s not like her.”

Customer: *Getting angry* “Well, you obviously don’t know her, then! I ordered a mocha Frappuccino and [My Name] gave me this crappy chocolate drink!”

Manager: “Sir, mocha means chocolate. She did give you the right order. It seems that you’re the incompetent one, not [My Name].”

The customer turns red.

Customer: “Well, how was I supposed to know that?”

Me: “Maybe the multiple times I explained that to you?”

Customer: “You’re a girl! You don’t know anything! You’re just a little b****!”

Manager: “Sir, I’m going to have to ask you to leave if you start insulting our employees.”

Customer: “You’re all motherf****** b****es!”

We eventually called security and got him out of there, and he never did get a replacement for his drink.

Question of the Week

Tell us about a bad customer who received the most satisfying comeuppance.

I have a story to share!