He Has The Floor Model But His Wife Has The Floor

(My fair-trade, non-profit store is rather on the small side. We have no stockroom, meaning that all of our available merchandise is on the sales floor. One night I am working alone when new customers come in. The wife is very pleasant, but the husband decides that he’s going to do everything in his power to mess with me. After about twenty minutes of his questioning my store’s mission, whether we really qualify as a non-profit, and why he should care about the people who make the products we sell, he and his wife decide on a silk lamp. We have only one available.)

Customer: “How much is the lamp?”

Me: “That is [price].”

Customer: “I mean after my discount. You’re going to give me a discount because I’m buying the floor model.”

Me: “I’m sorry, sir, but we don’t have a back room. Everything we sell is the ‘floor model.’ It’s going to be [price].”

Customer: “Oh, come on! You gotta give me some kind of discount!”

Customer’s Wife: “Honey, stop talking before I tell her to add on a bonus charge for having to put up with you.”