He Gets No Credit For Having A Credit Card
A middle-aged man has swiped his credit card to make a purchase of about $500. He’s already been fairly rude throughout, and I’m trying my hardest to be polite.
Me: “Okay, sir. Now I need to see your card and ID.”
The customer flips over his ID, so I can read the name.
Me: “Okay, now I need to see your card.”
Customer: “Why do you need to see that?”
Me: “To be sure the names match, sir.”
Customer: “What card?”
Me: “The one you swiped.”
Customer: “I’m not dumb.”
Me: *Totally shocked* “Sir… I never said you were.”
Customer: “Yeah, but you’re talking to me like you are! You need to say credit card. I have a lot of cards! See?!”
The customer holds his ID and credit card literally two inches from my face.
Customer: “See? See?! Is that good enough for you?”
Me: “Yes, sir. Just trying to protect your identity.”
I quickly total out, and the man casts an annoyed look to the customer behind him.
Customer: “Can you believe they hire cashiers this stupid?”
Me: “Here you go, sir. Have a splendid evening.”
Customer: “Yeah, whatever.”
I take a deep breath and look nervously at the customer behind him.
Customer #2: “Oh, good girl! You handled that really well. I may be dumb, but at least I’m not an a** like that guy!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.