Having A Senior Moment

, , , | Right | September 9, 2019

(I work as a part-time cashier at a grocery store. The store has a discount for seniors — 60 years old and above — on certain days. It can only be applied before the transaction finishes. Usually, I just immediately give the discount based on appearance. However, some seniors don’t look their age, and sometimes they forget to tell me beforehand.)

Me: *gives the receipt* “Thank you. Have a nice day!” 

Customer: *looks at receipt* “Wait… Why haven’t you given me my discount?”

Me: “Um… Do you mean the senior discount? Are you a senior?”

Customer: *raises her voice* “Of course!” *takes out her passport* “See this? I’m 71! I’ve been a senior for so long; how could you not tell?!”

(Keep in mind that this lady is wearing rather fashionable clothes that cover her arms, has light brown dyed hair, and is wearing a huge pair of sunglasses that cover half her face. I honestly thought she was in her 50s.)

Me: “Sorry, I thought you looked young, so I didn’t ask…”

Customer: *visibly gets more upset* “What a joke! I’m a senior and I deserve to get the discount! Call your manager now!”

(I have to call my manager to cancel the transaction and rescan the items so that the discount can be added.) 

Customer: “By the way, the last time I shopped here, the cashier also had to call the manager to give me my discount! Such terrible service!” *walks off in a huff* 

Another Customer: “Wow, this is the first time I’ve seen someone get upset when you tell them they don’t look like a senior citizen!” 

Me: “Yeah…” 

(The discount was only 90 cents.)

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