Have Your Reservations About Your Reservation

(It’s my first time traveling alone, and I make all the arrangements myself, triple-checking everything because I know I won’t have anyone I know in the country when I arrive. I’m assured that everything will go as planned. Once I’m off the plane though, I can’t seem to locate my hotel, and it does not appear on any maps, nor has anyone I speak to heard of it. Hysterical because now I’m penniless and stranded halfway round the world, I finally get directions from a different hotel, who informs me the one I’m looking for has changed their name. Understandably angry, I call the agency.)

Me: “Why was I not informed that the hotel’s name had changed? That’s kind of important!”

Agent: “Are you unhappy with the service we provided?”

Me: “Yes, I’m unhappy! I was wandering around Dublin with my suitcase for three hours, trying to find somewhere that doesn’t exist!”

Agent: “Was your reservation to your liking when you got there?”

Me: “Yes, eventually. My point is—”

Agent: “Then there’s nothing I can do. Have a nice day.”

(They hung up on me, without even apologizing for their mistake.)