Have You Tried Checking The Sewers?
Customer: “I would like to learn about your turtles.”
Me: “I’m sorry, we don’t carry turtles.”
Customer: “Well, what about that one up front?”
Me: “That’s actually a tortoise.”
Customer: “Oh, where can I find little turtles?”
Coworker: “It’s actually illegal to sell and own turtles under four inches in New York State.”
Customer: “Oh, okay. Do you know where I can buy an illegal turtle?”
Coworker: “Umm… A state other than New York?”
(Thinking she might not be understanding what illegal is, I decide to chime back in.)
Me: “You could get arrested for having a turtle that size.”
Customer: “Okay, I guess I’ll have to search around, then. Thanks!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.