Have It X-Ray
(I work in a fast-food restaurant that opened less than a year ago. Our phone number used to belong to an outpatient X-ray and ultrasound clinic.)
Me: “Hello, [Fast Food Restaurant].”
Caller: “I’m calling the results of my X-ray.”
Me: “I’m sorry, but this is [Restaurant]. We don’t do X-rays here.”
Caller: “I just need my results.”
Me: “I’m sorry, but we don’t have them here.”
Caller: “Who are you?!”
Me: “This is [Restaurant].”
Caller: “What do you have there?”
Me: “We are a fast food place. We sell mainly hamburgers.”
Caller: “Well, I don’t need that! You sure don’t have my results there?”
Me: “Very sure.”
Caller: “Well, do you know who has them?”
Me: “Your family doctor, maybe?”
Caller: “Do you have their number?”
Me: “…I’m sorry, but no, I don’t.”
Caller: “Well, you’re no help!” *hangs up*
Question of the Week
Have you ever served a bad customer who got what they deserved?