Hats Off To Bad Service

| USA | Working | May 22, 2015

(My family is on a flight back to New York City. My older brother is wearing a Yankees baseball hat.)

Flight Attendant: “Hello, what drink can I get you today?”

Brother: “I’ll have a Coke, please.”

Flight Attendant: “Before I serve you, I’m gonna need you to take off that hat.”

Brother: *thinking he is joking* “Ha, good one.”

Flight Attendant: “No, I’m serious. Take off the hat.”

(My brother made light of the situation, and eventually got his Coke. My family, however, was confounded that the flight attendant was actually serious about the hat!)

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