Hasn’t Quite Nailed The Reason For The Purchase
Customer: “Hello.”
Me: “Hello, is there anything you’re after?”
Customer: “Yes, you know that stuff that’s a bit like nail polish, and you put it on your child’s nails to stop them biting them. Do you stock it?”
Me: “Yes, actually we do. I bought some for my sister the other day. Her daughter bites her nails. Would you like me to show you where it’s located, or just give you directions?”
Customer: “Show me.”
(We walk to the aisle.)
Me: “Here you go. We have two brands.”
Customer: “Oh, I’ve tried both of those.”
Me: “Did either of them work?”
Customer: “No, my son didn’t like the taste of them.”
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Question of the Week
Have you ever served a bad customer who got what they deserved?
