Hasn’t Had His Morning Cup Of Joe
(I am on the phone:)
Person: “Hi, can I talk to Human Resources?”
Me: “Um, we don’t have a Human Resources department in our store.”
Person: “I’d like to speak with Human Resources.”
Me: “We don’t have Human Resources at this store.”
Person: “Oh, well, someone, I think he said his name is Joe, called me and asked if I could come in for a job interview, but it went to my voicemail so I’m calling back.”
Me: “Oh! Okay! Let me get the manager for you. And by the way, the manager’s name is Phil.”
Person: “Did you say his name is Joseph?”
Me: “No, his name is Phil.”
Person: “I hate this phone. His name is Joe?”
Me: “Phil.”
Person: “Joe?”
Me: “Phil!”
Person: “Is it Bill?”
Me: *giving up* “Yes.”
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
