Hasn’t Done Math Since The Fifties, Or Changed His Attitude, Either

, , , , | Right | January 2, 2019

(I am doing an exchange for a gentleman, and once the receipt prints I hand it over to him. I am male.)

Customer: “The f*** is this? You’re ripping me off! I should have gotten more back! I want your manager!”

(I call over my manager, who is a short, young woman, and explain the situation. She is a very blunt person and very good at math, so I know she can figure out what happened)

Manager: “May I see the receipt, please?”

Customer: “Who are you? I wanted a manager!”

Manager: “And you got one; let’s see that receipt and figure this out.”

(I grab it off the counter and hand it to her. After just a few seconds of looking at it, she figures it out and explains how everything worked out, that the amount he got back is correct. She even shows him with the calculator the simple math she used to solve the confusion.)

Customer: “How the f*** do you expect me to trust a woman with math stuff? This is a joke that you are management here!”

Manager: “If I can’t do math because I am a woman, then what is your excuse, exactly? Tell you what; you grab a second-grade math book and double check my formulas, and give me a call if you need a tutor to get you through it. Until then, you have a wonderful day.”

(The customer leaves with a very red face.)

Me: “How do you put up with stuff like that?”

Manager: “The secret to success is to not give a f*** what people say you can and can’t do, and to relish the looks on their faces when you prove them wrong.”

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