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Has Trouble Espresso-ing Himself  

, , , , | Right | December 31, 2019

(I’m a month into my new job at the coffee shop when they switch my shift from evenings to mornings. Though no one is ever supposed to be left alone on shift, my coworker runs off to take a personal call pretty early in the shift.)

Me: *seeing a customer approach* “Good morning, sir. What can I get you today?”

Customer: *grumbles something*

Me: “I’m sorry?” 

Customer: *grumbles again, loudly*

Me: *figures it’s a slow morning for him* “I’m so sorry. Would you like coffee?”

(The customer yells, but it’s still unintelligible to me. I feel terrible that I am having such a hard time understanding him. I’m completely at a loss and only fidget nervously. At this point, the customer yells again and raises his walking stick well above my head swiftly and brings it down. I duck behind the counter thinking he is going to strike me. He starts beating the overhead menu board with his cane.)

Me: *looks up* “Double espresso?”

Customer: “YES!”

Me: “Of course! So sorry again. Coming right up.”

(He only glares at me the rest of the time, grumbling. He orders his drink in a ceramic espresso cup and sits in. My coworker finally comes back as the man is leaving.)

Coworker: “Hey, Al. How’s it going this morning?”

(The customer is grumbling, but they converse briefly and my coworker comes back.)

Me: “Holy cow! I thought he was going to beat me with his walking stick!”

Coworker: “That’s Al. He’s a morning regular, but he hasn’t been able to talk right since his stroke. It’s always a double espresso, for here.”

Me: “Well, thanks for having warned me ahead of time.”

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