Has No Website Foresight
(I am looking for a particular gift for my nephew, and when I Google it on my phone, I’m happy to see it on the website of a department store only a few miles from my house – and the website says my local store has it in stock! I drive to the store and, at the customer-service counter, show my phone to the clerk and ask her where I can find it.)
Clerk: “We don’t have those.”
Me: “Are you sure?”
Clerk: *condescending tone* “Yes. Have you tried looking on our website? On the Internet?”
(She handed me back my phone, which was still displaying the item. On their website. On the Internet. I found the item in their little toy section. They had four. I resisted the urge to take it back and wave it under her nose.)
Question of the Week
Have you ever served a bad customer who got what they deserved?