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Has No Time For Your Closing Time

| Right | November 23, 2015

(I am closing at the fast food place, so things are slowing down. I get a customer in drive-thru who orders a lot of food, and several drinks, all large. I have very specific rules on when to take orders when there are only three people, including myself working. As I’m taking the payment, someone comes up to order.)

Me: *after automated message plays:* “Just one moment, please.”

Customer: *after about 15 seconds* “Hello?”

Me: *as I’m trying to count out the change for the polite customer at my window* “I’m sorry, give me just a minute.”

(The process repeats a few times before the customer trying to order gets fed up.)

Customer: *talking to his passenger* “Fine, let’s just go to McDonald’s.”

(They then they drive off, rather impatiently. As I’m handing out all of the food for the customer at my window:)

Customer #2: “Sorry for ordering so much.”

Me: “Not a problem; you have a nice night.”

(About 10 minutes later, that same truck, with Mister Impatient, comes back and places an order.)

Me: *at the window during payment* “McDonald’s closes before us here.”

(The customer gave me a startled look, not sure how I knew.)

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