Has No Hang Ups About Hanging Up

| Working | June 29, 2016

(It’s Thursday and I’m calling to ask whether my doctor, whom I visit three times a year, is in the next day. I never needed to get an appointment before; I just show up. According to the schedule posted online she is on duty on Friday, but since it is summer, she might be on holiday. The schedule also seems to be old, so I want to make sure.)

Assistant: “[Hospital Department], [Assistant] here.”

Me: “Good morning, I’m [My Name] and I’m calling to ask if [Doctor] is in tomorrow.”

Assistant: *in an unfriendly, resentful tone* “Morning. No, she won’t be here. Goodbye.”

(She quickly hangs up before I can say another word. I really hate to speak on the phone anyway so my boyfriend calls the hospital back to ask again.)

Boyfriend: “Good morning, I would like to ask when [Doctor] will be in next week.”

Assistant: “Morning. On Tuesday. ” *hangs up again immediately*

(Someone really did not want to do their job that day! But maybe if we make a third call, we will finally know the exact hours…)

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