Has Minimum Understanding

, , , , | Right | July 20, 2018

(Two customers have been shopping together and sharing a basket, but they’re purchasing their items separately.)

Me: “Okay, this is going to be $3.49.”

([Customer #1] goes to hand me her credit card.)

Me: “Oh, I’m afraid we have a $5.00 card minimum.”

([Customer #1] looks at [Customer #2] with a deer-in-the-headlights face.)

Customer #2: *to [Customer #1]* “Oh, it’s fine; she’ll put your card through, anyway.”

(I start to shake my head and open my mouth to say no, I won’t waive the minimum, but [Customer #1] adds a piece of candy to her order.)

Customer #1: “What am I at now?”

Me: “$4.25. You could grab a $.99 drink, or another pack of gum?”

Customer #2: “Wait, you’re going to make her get to exactly $5.00?”

Me: “Well, we can make an exception starting at $4.95, but yes, it’s a $5.00 minimum.”

([Customer #1] adds another pack of gum and is able to pay with her card. Meanwhile [Customer #2] is staring at me with the most confused, grumpy look on his face.)

Customer #2: “Here, I have cash!”

Me: “Awesome, your total is $3.00.”

Customer #2: “So, you really wouldn’t just put that on my card?”

Me: “No, we have a $5.00 card minimum.”

(Amazingly, the cashier isn’t allowed to change the rules of the store! He honestly couldn’t comprehend that a card minimum means you need to spend that much to use your card.)

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