Has Minimum Understanding
(Two customers have been shopping together and sharing a basket, but they’re purchasing their items separately.)
Me: “Okay, this is going to be $3.49.”
([Customer #1] goes to hand me her credit card.)
Me: “Oh, I’m afraid we have a $5.00 card minimum.”
([Customer #1] looks at [Customer #2] with a deer-in-the-headlights face.)
Customer #2: *to [Customer #1]* “Oh, it’s fine; she’ll put your card through, anyway.”
(I start to shake my head and open my mouth to say no, I won’t waive the minimum, but [Customer #1] adds a piece of candy to her order.)
Customer #1: “What am I at now?”
Me: “$4.25. You could grab a $.99 drink, or another pack of gum?”
Customer #2: “Wait, you’re going to make her get to exactly $5.00?”
Me: “Well, we can make an exception starting at $4.95, but yes, it’s a $5.00 minimum.”
([Customer #1] adds another pack of gum and is able to pay with her card. Meanwhile [Customer #2] is staring at me with the most confused, grumpy look on his face.)
Customer #2: “Here, I have cash!”
Me: “Awesome, your total is $3.00.”
Customer #2: “So, you really wouldn’t just put that on my card?”
Me: “No, we have a $5.00 card minimum.”
(Amazingly, the cashier isn’t allowed to change the rules of the store! He honestly couldn’t comprehend that a card minimum means you need to spend that much to use your card.)
Question of the Week
What is the absolute most stupid thing you’ve heard a customer say?