Has A Report Retort

(I am a receptionist in a corporate bank and I have to screen every call that I receive.)

Me: “Good morning, [Bank].”

Caller: “Hi, may I speak to your IT manager?”

Me: “May I know which company you are calling from, sir?”

Caller: “[Company].”

Me: “May I know the purpose of the call?”

Caller: “I would like to send a report.”

Me: “May I know what type of report, sir?”

Caller: “Look, mate, you are just the receptionist. Why are you asking 25 questions? Are you transferring my call or not?”

Me: “I’m afraid not, sir. Goodbye!” *hangs up*

(With that kind of attitude, especially when speaking in a demeaning way, may never get you through any call when you don’t even know who you would like to speak to. I’m just doing my job right, mate!)

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