Has A Report Retort

, , , | Right | July 7, 2017

(I am a receptionist in a corporate bank and I have to screen every call that I receive.)

Me: “Good morning, [Bank].”

Caller: “Hi, may I speak to your IT manager?”

Me: “May I know which company you are calling from, sir?”

Caller: “[Company].”

Me: “May I know the purpose of the call?”

Caller: “I would like to send a report.”

Me: “May I know what type of report, sir?”

Caller: “Look, mate, you are just the receptionist. Why are you asking 25 questions? Are you transferring my call or not?”

Me: “I’m afraid not, sir. Goodbye!” *hangs up*

(With that kind of attitude, especially when speaking in a demeaning way, may never get you through any call when you don’t even know who you would like to speak to. I’m just doing my job right, mate!)


This story is part of our Bank Customer roundup!

Read the next Bank Customer roundup story!

Read the Bank Customer roundup!

1 Thumbs
806