Hard Core Ambitions, Soft Core Realities
Customer: “Hey, I want this tattoo on my arm.” *holds out a piece of paper*
Me: “Okay, let me see…” *looks at the paper* “Are you sure this is right?”
Customer: “Yeah, I’m sure. It’s hardcore. You know, HC!”
Me: “Yeah, but I’m not sure if this is right.”
Customer: “Yeah, it’s right. You’re old, so you won’t get it!”
Me: “Okay, so let me get this straight: you want this exact tattoo on your arm?”
Customer: “Yeah.”
Me: “You want your tattoo to say this?” *shows him his paper*
Customer: “Yes!”
(I ask him several more times to be sure, but he insists it’s right so I give him his tattoo: “HAR CORE” with the “D” conspicuously absent. After several days of showing how “hard core” he is to his friends, they convince him to come back and get it fixed; it now says “HC”.)
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
