Happy New Cheers
(I’m working as a barista on New Year’s Day. It’s incredibly busy and the line is almost to the door. Since New Year’s Eve obviously made everyone forget their manners, I’m pretty stressed out. Nonetheless, I try to smile and be friendly to each and every customer I get. I just finished serving a particularly difficult and unfriendly customer and turn to the next one, still smiling.)
Me: “Hi! What can I get for you today?”
Customer: “Hello! First, I’d like to wish you a very happy New Year and thank you for working today and being here for me!”
(Stunned, I thank him profusely.)
Customer: “And now I’d like [order], please.”
(I used some chocolate powder to draw a smiley onto his coffee. He laughed and wished me a great day before he left. That customer completely made my day in a very annoying shift – I was beaming for the rest of the day.)
This story is part of the New Year’s Eve roundup!
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Read the New Year’s Eve roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
