Hang Ups Over Children
Me: “Hi, thank you for calling [Vet Clinic]. How can I help you today?”
(Note: the caller sounds around four years old. )
Caller #1: “Hello, is Aunt Betty there?”
Me: “I’m sorry, would you mind repeating that?”
Caller #1: “Can I speak to Aunt Betty?”
Me: “I’m sorry, you have the wrong number.”
Caller #1: “Oh. Okay.”
Me: “Bye!”
(I hang up. Ten seconds later, the phone rings again.)
Me: “Hi, thank you for calling [Vet Clinic]. How can I help you today?”
Caller #2: “My niece just called here and must have got the wrong number.”
Me: *chuckling* “Yes, she thought–”
Caller #2: “Well, next time don’t hang up on her!” *hangs up*
This story is part of the Children-Behaving-Better-Than-Their-Parents roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?