Half The Bacon But None Of The Understanding
(We have a sale on bacon. It is buy one, get one free, but we have it in the system where it just rings up half price, which is the same thing.)
Customer: “That’s supposed to be buy one get one free.”
Checker: “Yes. It just rings up half price.”
Customer: “I should only have to pay for one of them.”
Checker: “It’s marked down to half price so it will be the same thing as buying one and getting the other free.”
Customer: “I don’t think that’s right; you should take one off!”
Checker: “I can call the store manager up here if you would like.”
(The manager talked to her trying to explain it. She never understood it and ended up not getting bacon at all.)
Question of the Week
Have you ever served a bad customer who got what they deserved?