Half Off For 90% Is A Sweet Deal
Me: “Hey, is there something I can do for you?”
Customer: “Well, I’m not sure yet. I like the looks of this chocolate here, but I’m not sure I’d like it.”
(As it so happens, we are allowed to give samples of most of our products. I cut her a small piece, probably not even a tenth of the item, and hand it to her.)
Customer: “Oh, that’s really good. Thank you! I’ll take one.”
Me: “Great! Is this one okay?” *points to the one she sampled*
Customer: *instantly offended* “Excuse me?! No, that’s not happening. If you gave me half off, maybe, but there’s no way I’m paying full price for that one now!”
Me: *sighing internally* “No problem, let me just box up a different one for you.”