Half A Sandwich For Half A Brain
(I work in a sandwich shop where you can purchase a foot-long or six-inch sandwich. Two women walk into my shop.)
Me: “Hi, how can I help you today?”
Woman #1: “We want half a sandwich, each.”
Me: “Okay, I can help you with that today. What kind of bread would you like?”
Woman #2: “Wheat, but we only want half of it, each.”
Me: “That’s no problem. Six-inch sandwiches are very common. Now, what kind of–”
Woman #1: “No! We want half of that!”
Me: “Uh, okay, so you want three inches, each?”
(The women both look at each other and nod. I cut a six-inch piece and hold it up.)
Me: “Okay, just so we can clarify before I cut it, I’m cutting this piece in half and you want half of it, each. If you like, I can just charge you for one six-inch since you’re getting the same kind of sandwich.”
Woman #1: “Alright, that’s good. Thanks for the offer.”
(I start cutting the bread into three-inch pieces.)
Woman#1: “What are you doing?!”
Me: *startled* “Well, I’m giving you your three-inch sandwiches.”
Woman #2: “No! We wanted one of those each!” *points at the other half*
Me: “So, you each want a six-inch sandwich?”
Woman #2: “No! We want half a six-inch!”
Me: “Ma’am, our regular sandwich is twelve inches. The one you just pointed at is six inches.”
Woman #1: “I don’t care for your measurements! Just give us what we want!”
Me: “You want a six-inch then.”
Woman #2: “No! We want half!”
(This goes on for about some more minutes. They end up getting a six-inch each and then demanding that I give them the deal I’d offered. In the end, they both paid full price, mumbling about my incompetence.)
Question of the Week
Have you ever served a bad customer who got what they deserved?