Half-A-Brains Don’t Have A Heart
(I work at a charity shop. We often get customers trying to get items for less through a variety of methods, such as finding problems with items or comparing our prices to other stores.)
Customer #1: “Oi!”
(I look around and see three men by the men’s shoes.)
Me: “Can I help you?”
Customer #2: “These shoes are a size eight and they’re marked as a size ten!”
Me: “Sorry about that. I’ll retag them.”
(The three customers look at each other and give a nasty laugh.)
Customer #1: “So, since you messed up, can I have these shoes for half price?”
Me: “Sorry, sir, but I can’t change the prices.”
Customer #1: “Well, I can!”
(The three customers give a nasty laugh again. I decide to leave them. They then walk over to my coworker at the till.)
Customer #3: “Oi, love, we’re having these shoes for half price.”
Coworker: “I’m very sorry, but I don’t have the authority to change the prices.”
Customer #1: “Go on, just cut the price.”
Coworker: “I can’t do that. And, besides, all the money goes to charity.”
Customer #1: “Screw charity! I want these shoes for half price!”
This story is part of our Customers Who Dislike Charity roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?
