A Hair-Raising Time To Stay Awake
(I am a hairdresser. While I am fairly new to the industry, I am usually booked a week in advance as I specialize in fashion colour and blondes.)
Client: “Hi. Do you have any appointments available today?”
Me: “Unfortunately, I am fully booked until [late next week].”
Client: “What about tomorrow? At noon?”
Me: “My next availability is [late next week] at 9:00 am.”
Client: “That doesn’t work for me. Can I come after hours tonight?”
Me: “If you’d like an afternoon or after-hours appointment, my next one is [date two weeks from now].”
Client: “No, I’ll come tonight, thanks.”
Me: “Okay, I can squeeze you in at 2:00 am. Since it is so late, I will be charging 200% my usual rates.”
Client: “You are so rude!” *hangs up*
