Hair-Raising Customers
(I have very long, honey-blonde hair that is not dyed or altered. A lady is waiting for her boyfriend in the hospital emergency room when she approaches my desk.)
Me: “Hi, would you like to head back to check on [lady’s boyfriend]?”
Lady: “No. I just wanted to compliment you on your extensions and get the number of your hairdresser.”
Me: “Actually, my hair is natural.”
Lady: “Yeah, okay, right… seriously, who does your hair?”
(At that moment, my printer begins printing paperwork and I turn around to retrieve it. Suddenly, she leans forward and yanks on my hair.)
Me: “OW!”
(She yanks even harder.)
Lady: “They usually come right out!”
(I am trying to free my hair from her as she continues to yank.)
Me: “OW! Ma’am, please, ow, stop. It’s not going to come off! It’s attached to my head!”
(Thankfully, security shows up and makes her let go. As she’s heading to her boyfriend’s room, she starts ranting.)
Lady: “HAIR CAN’T GROW THAT LONG!”
Question of the Week
Have you ever served a bad customer who got what they deserved?