H2-Slow, Part 32
About a year ago, I purchased a new home. Immediately after closing, I contacted the city to have the water put in my name. The next day, I had no water, so I contacted the city again.
Me: “Hello. My name is [My Name] and I am at [My Address]. I have no water.”
City Worker: “Yes, I see that you called to turn the water off.”
Me: “I can assure you that I did not call to have the water turned off.”
City Worker: “No, I see here clearly that you called yesterday to turn the water off. We followed your instructions.”
Me: “No, you did not follow my instructions. Did you ask who you were speaking with?”
City Worker: “I am not sure. I was not the one who took the call.”
Me: “I purchased the home yesterday and called to have service put in my name. It seems like the former owner called without realizing that I had already taken care of it. If the person who took the call didn’t bother to find out who they were talking to, they turned the water off in error.”
City Worker: “But we followed the instructions of the person who called. We didn’t do anything wrong.”
Me: “Okay, fine. Please turn the water back on at [my address] and then turn the water off at [address of city hall].”
City Worker: “Oh, we can’t do that. That isn’t your property.”
Me: “EXACTLY.”
Related:
H2-Slow, Part 31
H2-Slow, Part 30
H2-Slow, Part 29
H2-Slow, Part 28
H2-Slow, Part 27
