Gunning For A Win

(I work at an indoor gun range where people can rent and try different guns. Every customer has to sign a liability waiver stating what their firearms experience is so we know better how to serve them. It also serves to protect us against people who may injure themselves and try to sue us. A woman who rented a gun minutes ago comes out holding onto her hand which is lightly bleeding.)

Me: “Did you get cut by the slide? It happens to everyone at some point. I’ll get you a bandage!”

Customer: “I don’t know what happened! I shot it and it cut me! I’m taking you all to court! This is your responsibility!”

Me: “But, ma’am, I thought you had extensive firearms experience. That’s what it says on your waiver!”

Customer: *frustrated and distracted from the bleeding* “WELL, I WAS LYING!”

Me: “Oh… Then you should not have lied!”

Customer: “No. You should have known what my experience was!”

Me: “I don’t know, ma’am, they don’t pay me to assess that… but they do pay me to get you that bandage!”

(She called a lawyer and lied to him, too. When she and the lawyer came in requesting the video, we showed him the liability waiver that she’d signed but neglected to mention to him. He looked at her for a moment, then walked out of the store.)