Guest Relations
(I work in an amusement park gift shop in an area with very volatile weather. When the weather turns for the worse, we tend to get a lot of guests crowding inside our shop for shelter. One such storm happened yesterday just before closing, so the shop is a mess when I come in to open in the morning. My co-lead closed yesterday, and opens with me today.)
Co-Lead: “There was a wind storm yesterday that blew in a bunch of garbage.”
Me: “It’s not nice to call our guests ‘garbage.'”
Question of the Week
Has a customer ever tried to cross you and lived to regret it? What happened?