Grow Some Bags And Accept Defeat
I’m in the gardening department.
Customer: “Where are your grow bags?”
Me: “I’m sorry, we don’t sell grow bags.”
Customer: “You do; I bought one in here last week.”
Me: “I’m sorry, but you couldn’t have; we haven’t sold grow bags in at least the last five years.”
Customer: “No, I definitely bought one in here. Isn’t there someone else you can ask?”
Me: “I’m in charge of the gardening department, and I can assure you that you definitely did not buy a grow bag here last week. Are you sure it wasn’t [Nearby Shop]?”
Customer: “No, it was here. You don’t know what you’re talking about. You’re useless.” *Stomps off*
I think nothing of it and go back to the work I was doing. A few minutes later, a colleague approaches with the customer.
Colleague: “This gentleman wants to know if we sell grow bags.”
Me: “No, as I told him a few minutes ago, we don’t sell grow bags at all.”
My colleague relays this to the customer and he stomps off again. A few minutes after this, I’m summoned to the customer service desk over the tannoy.
Helpdesk Assistant: “This gentleman wants to know if we have any grow bags.”
Customer: “You again? You’re still useless.” *Stomps out of the shop*
Question of the Week
Have you ever served a bad customer who got what they deserved?