Great Expectations

, , , , | Working | December 8, 2020

This happened to my wife in her first job. She was sixteen at the time.

In this clothes store, all kinds of people came because they had a large collection and lots of stuff to complement the clothes. Also, all ages and sizes could buy stuff here.

One slow day, my wife is on the floor with a colleague. Two customers come in: one very pregnant woman, looking hot and miserable, and a regular customer that often spends a lot of money there.

In the store, everybody works on commission, so the employees are always happy to see this customer, and she often asks specifically for my wife to help her.

My wife’s colleague jumps and runs to be sure to be able to help the regular customer and my wife gets stuck with the mother-to-be.

Not a nice move by the colleague, but what can you do? Well, this.

My wife approaches the pregnant woman.

Wife: “Would you like to take a seat and have a glass of water?”

She is very happy to accept and visibly relieved to get off her feet. Then, my wife asks about the pregnancy, expected delivery, sex of the baby, and stuff like that.

Pregnant Customer: “I’m actually here to shop for the baby; I have almost nothing bought yet!”

Wife: “Can I make some suggestions?”

Then, my wife went around the store and gathered lots of clothes and baby stuff. The woman could take her pick, could use the bathroom, and could keep sitting and be comfortable all afternoon. She ended up buying almost all of the stuff for the baby she needed — some toys, cute stuff for the nursery, etc. — and gave a big tip to my wife for all the help.

And the regular? She bought a skirt and left quickly.

My wife’s colleague was curious and went to their supervisor, claiming that my wife stole her customer. But too bad for her, the supervisor had seen what happened and told her off. My wife was complimented for treating a customer so well and making such a good sale.

My wife and her colleague were never really friends after that, but my wife soon found a better job.

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