The Meat Of The Problem
(Though not a vegetarian, I love a good egg and cheese breakfast sandwich. I am in the drive-thru.)
Me: “Hi! I’d like a [combo], with no meat, and a coffee to drink.”
Cashier: “So you want [sandwich] with sausage instead?”
Me: “No. No meat. Just egg and cheese, please!”
Cashier: “It comes with ham.”
Me: “No, thanks! I just want egg and cheese.”
Cashier: “The sandwich comes with ham. If you want it without meat, you have to order it without meat.”
Me: *thinking that’s what I had just done* “Then I would like it in the combo with no meat, please.”
Cashier: “With coffee to drink?”
Me: “Yes, please!”
(The rest of the transaction goes just fine. I got home and found that my breakfast sandwich with no meat was a fish sandwich with an egg patty on it.)
Question of the Week
Have you ever served a bad customer who got what they deserved?