Got To Give You Debit For Trying
Customer: “Can I replace my debit card?”
Me: “Did you lose yours?”
Customer: “No, I left it home.”
Me: “Well, why don’t you go home and get it?”
Customer: “I want to get some pizza at [Pizza Place] next door and I don’t want to go home.”
(I pull up the customer’s information on the computer and notice he lives four blocks away but decides not to comment further.)
Me: “You could just do a cash withdrawal and pay for the pizza with cash.”
Customer: “I don’t want to look up my account number.”
Me: “I can do that for you right now.”
Customer: “No, just replace the debit card.”
(How lazy can some people be?)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.