Got The Wrong (Hair) Extension

(My salon has had the weeks before Christmas booked out since way back in March. In mid-November, I take a phone call.)

Caller: “I need a booking to get extensions, a full head of foils, and a cut, for Saturday the 21st of December.”

Me: “I’m sorry. We don’t have anything for the entire month of December.”

Caller: “Great. So how’s 10 in the morning?”

Me: “I’m really sorry. We just don’t have any appointments in December. The next appointment for what you need is on January 30th.”

Caller: “Listen you stupid little cow. I SAID, the 21st of December, at 10. Grab your little appointment book and book me in with [Name]. I swear, she’s the only competent one of the lot of you!”

Me: “You do realise I’m [Name], right?”