Got To Give Him Extra Credit For Trying

, , , , , , | Working | December 12, 2017

I attempt to top-up my “pay as you go” mobile at a bank’s ATM, but the message on the screen says that the transaction failed. I try once more and get the same result, so I decide to try at a different bank.

Then I check my phone and see that, according to it, my credit had been topped up successfully, both times. So I go back to the bank and print a statement, which shows that both transactions failed and my account hasn’t been charged. Effectively, I have gained money out of nowhere!

I explain the situation to the teller, who tells me that there is nothing the bank can do, and it is the phone company’s problem. I call the phone company’s service number and tell them, but they insist it is the bank’s problem. Since both sides don’t want to do anything, I don’t mention it again.

I figured that eventually the issue would be discovered and the money taken from my account, but that never happened. I got a lot of credit for free.

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