Got Everything Wrong
Customer: “I want three tacos with everything.”
Me: “I’m sorry, ma’am. What did you mean by ‘everything’?”
Customer: “You know, everything.”
Me: “I’m sorry; I don’t know what you mean. We have a lot of different ingredients that we can put on your tacos. Which ones would you like?”
Customer: *getting agitated* “You know, everything!”
Me: “We have ‘supreme’ tacos which come with sour cream, lettuce, cheese and tomatoes. Would you like three Supreme Tacos?”
Customer: “Yes! That’s it! With onions and everything!”
Me: “So, three Supreme Tacos with onions and what else would you like on them?”
Customer: “You know, everything!”
Me: *reading off our list of ingredients in order* “So you want three tacos with beef, chicken, steak, red sauce, chili, beans…”
Customer: *interrupts* “No, no, no! I didn’t say I wanted all that! I didn’t say to get all ludicrous about it!”
Me: “I’m sorry, ma’am, I’m just trying to figure out what you want on your tacos.”
Customer: “Everything!” *she then leaves the drive-thru without saying another word*
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
