Good Pizza Is Worth Talking About
(I work as a hostess at a bustling Italian restaurant and bar. I have just dealt with some a**hole customers, when I see a lady waiting at the host stand. She has been waiting there for a few minutes, because I have been too busy running around to help her right away. I go to the host stand, certain that she is going to complain. She looks at me with a serious expression on her face.)
Lady: “I just had to tell you…”
(I brace myself.)
Lady: “…that that was the best pizza I have ever eaten. We had such a good time; thank you so much!”
(I was so relieved and touched that she would stand there and wait all that time just to tell me that. It really put a smile on my face.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.