Good Pizza Is Worth Waiting For

I am a regular customer at a chain pizza store that runs a particularly good deal for a large pizza for about $8. As we order from them roughly once a week, they know my order by heart and know my car when I pull up. When you walk in, there is a large screen that shows the status of your order. I see that mine will still be in the oven for a few minutes.

Employee: “[My Name], right?” *Checks for my order* “Um… It’s not ready yet.”

He sounds nervous when he tells me.

Me: “That’s fine. I saw on the board that it wasn’t quite yet. I’m sure it won’t be too long.”

Employee: “Oh… Yes. I can ring you up now.”

Me: *Joking* “Do I get a prize for being the first person to read the sign today?”

Several of the employees laugh and one says, “That’s true.”

Employee: “Your total is [amount $1.50 less than normal].”

Me: “Huh? Um… That’s for the carryout, right?”

Employee: “Yes. See, here’s your coupon.”

He gave me the employee discount in addition to the deal. I’m not complaining, but now I wonder how people have screamed today about a two-minute wait.