Good Examples Gone Bad

(Note: A sincerely nice gentleman in his mid-sixties approaches the check-in counter with a CRT monitor.)

Me: “Hello, sir, what can I do for you?”

Man: “I can’t check my email anymore and I need you to help me.”

Me: “Okay, no problem! Did you want to bring your computer in here, too?”

Man: “Here.”

(He sets his monitor on the counter.)

Me: “Um…”

Man: “What’s wrong?”

Me: “Well, sir, this is just your monitor. Imagine, if you will, that your DVD player…”

Man: *looks confused*”

Me: “…or VCR is broken and you want me to fix it, but you bring in your television.”

Man: “Oh, my goodness. I am so embarrassed.”

Me: “It’s completely understandable.  Technology can be a bit overwhelming.”

Man: “I’ll go get my VCR!”