Good Customers, Bad Customers, It’s All Relative
I have a very friendly regular who comes in super early every morning. They always order the same thing, and we always have a little talk.
Regular: “I just took one of those DNA test thingies.”
Me: “Oh, wow! Me, too!”
Regular: “It’s really cool.”
Me: “Yeah, the ancestry mix is amazing. My family is from so many places.”
Regular: “Yeah, but the family tree function is the best part. I found cousins and relatives I didn’t even know I had.”
Me: “Really? That’s on there?”
Regular: “Yes! You have to opt in. Want me to show you?”
Me: “Yes, please!”
Since it’s so early and quiet, the regular takes my phone and activates the “Relatives” section of the ancestry app. Straightaway, it highlights some distant cousins.
Me: “That’s so cool!”
The regular’s phone dings with a notification.
Regular: “Oh, would you look at that? I’ve got new relative matches, too!”
We both look at our phones for a moment to take in the new information, and then we both realize something. We look up at each other, shocked but smiling.
Me: “Your great-grandma was Nanna Beth from Brooklyn?”
Regular: “Hello, cousin!”
She’s no longer “just” my favorite regular now!
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