Good Clients Are So Rare They’re Iconic!
When I started doing some freelance design in college (in the mid-1990s), one of my first paid projects was creating some sixteen-by-sixteen icons for a piece of software. Each one took maybe an hour. The guy offered me $15 an icon, and I was ecstatic. I was at that “I’ll take whatever you’ll offer me, even if it’s just exposure” stage, and most people offered a LOT less than $15 an hour.
When the project was done, he referred me to a friend at a small software company. They needed the same type of icons — but more of them.
Client: “How much do you charge?”
Me: *Sheepishly* “$15 an icon.”
I expected them to say that was too high. Instead, they said:
Client: “That’s not enough. Your work is worth more than that. You need to charge at least $25.”
So, I charged them $25!
Many years later, I’m still grateful to that client for helping to give me the confidence to charge what I’m worth!
Question of the Week
Have you ever met a customer who thought the world revolved around them?