Gonna Ana-Log This One Down As A Non-Issue
Customer: “Can you tell me if this clock is really loud? I hate clocks that tick really loudly.”
Me: “Ma’am, this is a digital clock.”
Customer: “Yes. So? Is it a loud one?”
Me: “Digital clocks don’t make any noise at all, ma’am. You should be fine.”
Customer: “Okay, well, I’ll get it, but if it ticks too loudly, I’m going to bring it back and find you and tell you that you were wrong.”
Me: “Ma’am, it’s digital. Like your cell phone. Do you ever hear your cell phone ticking?”
(She still didn’t get it. I heard her asking the cashier about our return policy, just in case the “ticking” was too loud for her.)
Question of the Week
Have you ever served a bad customer who got what they deserved?