Going Whacko Over A Taco
(I am working in the drive-thru, when a customer who is always missing food pulls up to the window.)
Me: “Your total is [total].”
Customer: “Can I have some sauce, too?”
Me: “Yeah, no problem.”
(That’s when I recognized him. I repeat his order and make sure there is absolutely nothing wrong and he agrees with me. I quadruple check the bag and show all the employee’s so everyone knows he got all his food. I even take a picture. He comes back in five minutes later.)
Me: “I’m sorry, sir, is there a problem?”
Customer: “Yeah, I didn’t get my taco.”
Me: “I’m sorry, sir, but the taco was in the bag when I gave it to you.”
Customer: “Well, it’s not in there now.”
Me: “I’m sorry, sir, but when I handed you the food it was in there.”
Customer: “Well, where is it then? Cause it’s not in there.”
(He proceeds to show me the bag.)
Me: “I’m sorry, sir, but you must have taken it out because it was in there when I handed it to you.”
Customer: “Okay. Okay. I’ve seen you walking around, man. I’ll find you.”
(He really just threatened me. Like, wow. So I show him the picture.)
Customer: “…That’s not my food.”
Me: “Sorry, sir, it was. I just took it a couple minutes ago right before I gave you your food.”
Customer: *silence*
Me: “Now do you want to threaten me again, or do you want to leave?”
(He left.)
