Going Toe To Toe With The Receptionist
(It’s Friday afternoon. I have had an ingrown toenail removed at a last minute appointment. The foot doctor explains that I will need to take some antibiotics for a few days in order for the infection to heal. He writes a note for me to give to my doctor in order to get the antibiotics. My boyfriend drives me to my surgery and I walk in, wearing sandals exposing my toe which is covered in bandages.)
Me: “Excuse me; can you please give this to the doctor at once? It’s very important.”
Receptionist: “Yeah, sure.”
(He stamps the note and puts it in a pigeon-hole, before continuing with whatever he was doing beforehand.)
Me: “Uh, no, the doctor needs to get that now. I’ve just had my toenail removed and—“
Receptionist: “The doctor is in in surgery now. You can come back on Monday.”
Me: “No, I need the antibiotics now. I can’t wait until Monday, that’s three days away. Please give the note to the doctor now.”
Receptionist: “He’s in surgery so…”
Me: “Yes, I’m aware of that. I can wait a few minutes until he’s free but I need to get a prescription from him.”
Receptionist: *sighs* “Come back in an hour. You may be able to see him then.”
(My boyfriend drives me home and I tell my parents what has happened. 50 minutes later, we go back to the surgery.)
Me: “I’m here for my prescription.”
Receptionist: “The doctor has been in surgery—“
Doctor: *exiting into foyer* “Ah, [My Name]! Here’s your prescription. I’ve given you [Drug] and hopefully that should do the trick. Let me know if there are any problems!”
Me: “Thanks!”
(As we leave, the receptionist rolls his eyes. Luckily the pills worked and my toe is healing nicely.)
Question of the Week
Tell us about the most outrageous request a customer has ever made!