Going The Whole Nine Pumps

, , , , | Right | March 11, 2020

(Our store has a designated food pickup counter at the very back of store. The registers are at the very front as soon as you walk in. I have a guest waiting on their food. I assume the man behind her is with her. He is not. After handing the first guest her food she walks away and the man walks up.)

Customer: “I need $20 on nine.”

Me: “Sir, this is the food pickup window. You need to go to the front register to pay.”

Customer: “No. I need $20 on nine.”

Me: “Sir, I don’t have a register here. You have to go up front to pay for—”

Customer: *cutting me off* “I SAID $20 ON NINE!”

Me: “You… you have to pay at the front, sir.”

Customer: “Do you have three mouths and no EARS?! TWENTY! ON! NINE!”

Me: “I have no register. I have no cash drawer. I can literally not ring you up, sir.”

Customer: “MANAGER! NOW!”

(I quickly explain to my manager who goes over to the customer.)

Manager: “I’m sorry, sir, but—”

Customer: “TWENTY ON NINE! TWENTY ON NINE! TWENTY ON NIIIIIINE!” *throws money at the manager and storms outside*

Me: “I wonder what he’s going to do when he realizes there is no pump nine?”

(The customer was then seen yelling and ranting outside before peeling off in his car. We put the $20 in the charity bucket.)

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