Going Places And Mental Cases
A super-demanding and rude customer with expired coupons has escalated to our manager.
Customer: “You will accept these coupons, or I will be talking about you with your complaints department.”
Manager: “Even though we’ve explained that these coupons have expired, and you yourself have acknowledged that they have expired, I will honor them on this occasion. However, I will remember you, and if you try to use expired coupons again, you will not get the same treatment.”
Customer: “Fine, whatever. See, I told you it’s easier to just give me what I want. If you remember that the customer is always right, you’ll be going places!”
Manager: *Under his breath* “Yeah, to therapy.”
Customer: “What?”
Manager: “Oh, nothing…”
What is it about customers with coupons about expiry dates being just a suggestion? This and many other problems can be found in these 10 Stories About Crazy Couponing Customers!
Question of the Week
Have you ever served a bad customer who got what they deserved?
