Goat Eggs For Veterans
(I work tech support for a satellite company. The customer I’m speaking with is getting a signal lost on one receiver, and we are setting up a service call for a tech. This customer has already stated to me that he’s had a few beers, but has been otherwise normal up until this.)
Me: “Would you have any special instructions for the tech? Gates, animals, hidden driveways?”
Customer: “Can he bring me a goat?”
Me: “I’m sorry. Our tech can’t bring a goat.”
Customer: “But you asked about special instructions. I want him to bring me a goat.”
Me: “He cannot bring you an animal.”
Customer: “What about eggs? Can he bring me eggs?”
Me: “No, sir. He would not have anything like that available to bring.”
Customer: “I bet if I told you I was a veteran, it would be different.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.