Go Nuts For Donuts

(I just started at a local donut shop. My manager gets an angry call from a customer about how she didn’t like her donuts. She turns to me and says the customer will be in for a new dozen and to not charge her.)

Customer: “Hi, I’m here for my free donuts.”

Me: “Yes, I have them right here.” *hands box*

(The customer opens the box.)

Customer: “No! You messed up again.” *rolls eyes* “I asked for an assorted dozen and you gave me crunchy ones! How am I supposed to eat these?”

(The coworker walks over to help.)

Coworker: “Ma’am, you asked for an assorted dozen. We gave you random donuts that are most popular. It’s not our fault if you wanted specific ones and didn’t tell us.”

Customer’s Friend: “I work at [Same Shop] and corporate would be very upset if they knew how many donuts you had left!”

Me: “I’m sorry, ma’am, we are privately owned. Our donut order was cut in half since our donut maker is in the hospital this morning.”

Coworker: “You came in on a Saturday, our busiest donut day, at seven pm. We don’t have many donuts left…”

Customer: “You f***** b****! Oh, my god! I want my donuts. Get your manager. You’re getting in trouble!”

(The stupid customer was awarded another free batch of donuts and a drink. The customer comes in next week.)

Customer: “I was going to punch [Coworker] straight in the face but I didn’t want to go to jail! She’s lucky! IS SHE FIRED YET?!”

Me: “No, ma’am…”

(I literally hate this customer.)