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Go Beep Yourself

, , , , | Right | November 23, 2011

(We are having a sale where if you buy any one of a certain set of DVDs or CDs you get a music sampler for free. The customer I’m ringing up has one such item. I grab the music sampler, explain that she gets it for free today, scan it, and place it in her bag.)

Customer: “Hold on! That isn’t free! You scanned it. You scanned it and your computer went beep! You’re charging me for it!”

Me: “We have to scan the free items so that we can keep track of our inventory, but it rings up as zero.”

Customer: “Don’t lie to me! It went beep! Take it off! I don’t want it if you’re going to charge me!”

(I turn my computer screen around so that she can see it and point to the title of the music sampler and its price.)

Me: “See? It rang up zero. I just have to scan it so that we can keep track if how many we sell.”

Customer: “But it beeped! You b****, don’t lie to me! That’s unchristian! I’m never shopping at this store again!”

(She snatches up her keys and stomps out of the store without buying anything.)

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