‘Go Back’ And Go Away

I work the front lines, register, part time, in one of the only large stores still open in my area during lockdowns and when we’re running low on essentials (like toilet paper). People are usually pretty good and respectful of everyone.

Then, you get the people who fill the cart to the brim because we are running low on most things and if they don’t grab it, they won’t be able to.

This couple, kids in tow, are paranoid. They do not let the kids touch anything. Things are slowing down with them, and I see them sorting the cart. It doesn’t bother me because I’m starting to scan.

Then, as I’m scanning, they start changing their minds on certain items, asking me to remove some, put others on. In the end, a LOT of time is wasted because we have to sort out what has to be reshelved and what has to be THROWN AWAY (refrigerated foods).

Customer: “We don’t want this!”

They’re waving a garbage can at me.

Me: “Okay, I can take it back.”

He then walks to the corner and puts it on a nearly full cart.

Me: “What are you doing?”

Customer: “Those are the go backs.”

Yup. They have A FULL CART of ‘go backs.’ 

Seriously, don’t be these people.